The Battle for the Service Desk: A Deep Dive into Cloud ITSM Market Share
The global arena for cloud-based IT service management is a dynamic and highly competitive space, with a distinct hierarchy of players all vying for a larger portion of the Cloud ITSM Market Share. While the market is led by a few dominant forces, it is also characterized by a vibrant ecosystem of specialized challengers and innovative newcomers, preventing any single entity from achieving...
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